09.06.2026 • 19 Min.

Most managers are sure they listen well while their people don't feel heard. This episode is about that gap, why it survives, and what us when we don't close it. I look at the research on how we really listen, why active listening so often becomes a performance without understanding. This episode shows you what the value of deep listening is. I also look at the influence of power and organisation structures and company culture, and how AI is making the problem worse. This is the main episode. On Thursday, the reflection episode follows with practices to improve the quality of your listening.