#35 Employee Listening: From Feedback to Future Skills @ Lidl Bulgaria
09.06.2026•48:34
What happens when a company stops thinking about learning as a corporate checkbox — and starts treating it as a life skill? In this episode of “Share the Best”, Nathalie Médard speaks with Raia Tzvetkova and Plamena Ianeva from Lidl Bulgaria about the company’s groundbreaking “21st Century Skills” initiative — a learning program designed not just to improve employees at work, but to help them thrive in life.From media literacy and AI-readiness to resilience, networking and financial literacy, Lidl Bulgaria listened closely to what employees actually needed — and built a development program around it. The result? More than 1,000 training participations, a 94% satisfaction rate, 20 videocast episodes and over 1.5 million views. But beyond the impressive numbers, this conversation explores something deeper: why the future of employer branding may depend less on perks and salaries and more on helping people grow as human beings.A thoughtful conversation about curiosity, growth mindset, employee listening and the long-term value of investing in people.