Heute • 42 Min.

Building trust in teams starts with far smaller things than a team-building event, and that is what I talk through with Michael Kutz and Linda Van De Vooren. Michael brings Stephen Covey's waves of trust, from self-trust outward, and his rule that a kept promise about one issue in the code base is one of the Lego stones trust is built from. Linda talks about the inner critic she has practiced with for over ten years, about limitless honesty with a new client, and about why rest and fun come first. We also get into a 50,000 credit limit that became 500,000 through one extra zero, who owns the fix after that, and what makes an app trustworthy when it tells you what went wrong.