02.06.2026 • 27 Min.

Season 2 opens with the practice that everything else depends on. Most leaders treat psychological safety as a culture conversation. Google's own research proved it is a key performance indicator and Amy Edmondson has uncovered its value for over 25 years. So why has so little changed? In this episode I look at what happens when climates of fear meet the most consequential workplace decision organisations are currently making: AI adoption. The Nokia story shows what calibrated silence cost a company that should have survived. The Klarna reversal shows what happens when leadership confuses cost savings with value. And recent research reveals something uncomfortable about every AI adoption dashboard: High usage numbers can mean the opposite of what they look like. If you are leading inside an organisation making AI decisions right now, this episode shows you the risk of doing it without psychological safety. The reflection episode on Thursday gives you key practices to establish it.