The Boardroom Memo
The Boardroom Memo

The Boardroom Memo

Netconomy


Podcast

The Boardroom Memo is a podcast by NETCONOMY about the future of commerce, customer relationships, and digital business. In each episode, leaders, innovators, and industry experts discuss the shifts that are changing the market right now: from AI and agentic commerce to loyalty, personalization, retail transformation, and evolving customer expectations. The focus is not on empty hype, but on what is actually changing, why it matters, and what companies need to do next. Boardroom Memo offers sharp conversations, practical perspectives, and real strategic insight for decision-makers who want to understand where digital business is heading. Powered by NETCONOMY, the podcast brings together forward-looking thinking and hands-on experience from the frontlines of transformation.

Alle Folgen

  • Agentic AI Use Cases with Real ROI

    08.06.202658:45

    Welcome back to The Boardroom Memo, the NETCONOMY podcast where we cut through the noise on enterprise technology and focus on what actually moves the needle. In this episode, we step out of the proof-of-concept hype of previous years and firmly into the Agentic Era of 2026. What does it take to turn agentic AI technology into actual corporate value? Our host Leon Haider (Marketing Manager) is joined by NETCONOMY experts Boban Djordjevic (AI and Data Department Lead) and Maximilian Zollneritsch (Head of Technical Enablement). Together, they share their first-hand experiences from the field, dissecting why enterprise execution is less about "magic boxes" and more about robust infrastructure, microservices, and traditional software engineering governance. We dive deep into two tangible use cases showing real ROI: An internal deep-research agent built with the Google Agent Development Kit (ADK) that automates complex pre-sales lead scoring –accomplishing in hours what used to take months of manual research. Practical external commerce applications, focusing on product data enrichment pipelines and integrated cart optimization agents that ditch boring chat bubbles for smarter, dynamic user experiences. Finally, our guests lay down the ultimate tech foundation on Google Cloud Vertex AI (Agent Platform) and its powerful synergy with SAP enterprise environments, ending with foundational advice for executives who want to kickstart their agentic journey tomorrow.

  • Agentic Commerce: Buying Without Buyers

    11.05.202650:29

    What happens when your best customer isn't a human, but an algorithm? In this episode, Manuela Fritzl (Head of Consulting) and Daniel Reicher (Customer Director) explore the monumental shift from human-centric web design to machine-to-machine commerce. As Gartner predicts $15 trillion in B2B spend will be agent-mediated by 2028, the stakes for businesses have never been higher. We move beyond the hype to discuss: The "Back Door" Metaphor: Why ignoring agentic commerce is like locking your warehouse and turning off the lights. - GEO vs. SEO: Why you need Generative Engine Optimization to stay visible in an AI-first world. - B2B vs. B2C: How agents shift from simple curation in consumer markets to high-stakes negotiation in manufacturing. - The Future of Loyalty: Can a robot "love" your brand, or is data the only thing that matters? Stop treating AI as a side project and start preparing for the era of the machine customer.

  • Entering the Agentic Age – Leading Across the Great Divide

    11.03.202650:59

    By 2030, there will be two types of companies: those who successfully adopt AI and those who no longer exist. In this debut episode of The Boardroom Memo, NETCONOMY CEO Martin Barzauner and COO Martin Bachler move beyond the "GenAI" hype to discuss the reality of the Agentic Age. They unpack why the gap between AI leaders and laggards is widening, a phenomenon known as the "Great Divide", and what decision-makers must do today to stay on the right side of it. Drawing on the "Iron Man" philosophy, they argue that AI is not a "Robot Army" designed to replace humans, but a powerful suit built to augment human expertise. Whether you are a CIO managing legacy "spaghetti" code or a CEO looking for a competitive edge, this conversation provides a grounded, strategic look at how to build a digital foundation ready for autonomous agents. Key topics include: "The shift from AI that creates, generative, to AI that executes, agentic", "The "Pilot vs. Plane" analogy and why human common sense remains the ultimate safety net", "A critical look at the ecosystem players: SAP, Google, and Microsoft", "How to reduce organizational latency and achieve tenfold productivity".